I too have been taken by this website. After seeing an actual news broadcast on HLN I thought I would check it out. I signed up, entering my CC info thinking it would be used if I won an auction. I did not see any sign of being charged $159 for a "membership" fee. Only to realize this after clicking "ok" I got on their live chat feature only to find I was talking to some bot, or someone that is trained to give automated responses. After spending 5 minutes short of 3 hours (YES... 3 HOURS) with this live chat, I was still left unhappy. I have seen online that they were able to get a live chat person to refund their money. But the one I got said I had to send in their 4 page refund form, and then call exactly 28 days later to confirm. I don't understand if they can take it out of my account immediately, why they cannot refund it. They call themselves a retail store so the need a signaturefor a refund, so I asked where I could find this store so I could see all the wonderful products they offer, and she couldnt give me an address.
I called my CC company and they said they will take the charges off, we'll see what happens
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