Complaint / Review
Foong Pon (DomainLogic. Asia)
AllReseller is worst liar in hosting industry

I cannot deny that Allreseller.com is the worst in the world. They delete negative comment, they entered positive feedback themselves, they do not refund to their customers as promised. They even block the customers ip who give them negactive comment. Here is my experience with them; I signed a reseller hosting package based on the review from http://www.vistainter.com/reviews/A/allreseller.com / and I trusted the review.

After I signed up I realized that the initial setup email, with Dns, Login, etc was NOT sent to me. Then I logged a ticket and only then they resent the email to me. During the support, the analyst named "ZAC" was absolutely impolite. But I let it be, I thought it could be lots of stress in supporting business. Then, I found out their server is Not supported with ioncube and they dare offering out Wchms as their feature. And I logged another ticket to ask for help. Then they said it is already installed.

I could not be waiting for this "I ask they fix" cycle, I switched back to my old server by a different company and asked for a refund. So I logged another ticket to ask for refund.

For 4 days continuously, someone keep closing my ticket without any reponse. Which make believe someone is trying to avoid my ticket and refusing to refund me at all. I wrote a final email to them, someone named NATHAN answered my ticket, and here is the answer "Yes, we will not refund you because you are using a license we purchased" What is this? They meant to say they DONT expect to invest in anything to do business? The worst is that when I kept logging tickets to them, they even BLOCKED my IP. How could they do that? They think they can control all negative feedback and try to hide the truth from the world? I commented them as they are doing JOKER services, NATHAN replied to me and said similarly "YOU CAN USE THE LICENSE NOW AS YOU ALREADY PAY FOR IT, JOKER"

They even teamed up with some forums (webh*ingt*.com) and trying to stop me for posting this article to the forum.

Also, I started to doubt some of the reviews at vistainter were actually true at all and actually done by allreseller.com themselves. I owed 2 software companies and been with different hosting companies, this is the WORST of all.

If there is a way to STOP and PREVENT them cheating anyone else, even were to report any government authority, I will be happy to do so.