I use my PayPal account to sell on a well-known online auction service. Periodically I also buy items. During my last active period I had a small balance of $130.00. However, it was my money earned from my sales.
I used PayPal to pay for a transaction, and the seller did not ship the merchandise. PayPal is aware of this and continues to let her receive payments via PayPal.
This fraudulent seller ripped me off for a very small amount, $15.80. I called PayPal for help, and they did nothing. They say they are "investigating" my claim but cannot guarantee anything, or any funds being returned or recovered. I wish I had just walked away, but instead, upon the suggestion of a PayPal customer service employee I spoke to, I contacted my bank to reverse the charge. I did so. Within 48 hours, my account was frozen. Several buyers had paid me during this time. I was told I could still accept funds via PayPal but not use them.
My account has been frozen to this day, despite many faxed and mailed documents. I was also asked to provide a signed and notarized (at my cost for the notary) affidavit stating PayPal may "initiate" debits from my personal checking account. I said I did not feel this was a well-written document, too vague, and I added an addendum to it. They will not respond to my faxes or mail unless I sign and have notarized a non-amended affidavit.
So, they are still holding my funds. They have been since 1/07/02. I feel I was coerced into seeking help from my bank to put this restriction in process. By my doing this at the suggestion of their customer service agent, my funds have been "flagged" and frozen.
Today, an attempt was made to withdraw a small deposit from my checking account. Thank God my bank said no. Where can I file along with others to remove this restriction? Any help would be welcomed.
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