Usacomplaints.com » Electronics and household app. » Complaint / Review: Magicjack - No person or phone to talk to human. Live chat via internet, no help after 2 days and 6 hours later. Phone number recording stayed in a loop for over 20 minutes referring you to website. #800707

Complaint / Review
Magicjack
No person or phone to talk to human. "Live chat via internet", no help after 2 days and 6 hours later. Phone number recording stayed in a loop for over 20 minutes referring you to website

After seeing advertising on national TV, went to website ordered. Product came, followed instructions, went to website for "live chat" for over 4 hours, no avail. Told them to cancel this order and then they said I needed the plus, which sometimes people need the plus because the standard does not work. OK, I bit and ordered the plus.

Same thing all over again, when my credit card bill came, I found a number! The number only has a looped recording and refers you to their website for "Live help". Not! Called my credit card company and disputed the charge. They were not surprised when they heard the company. I also have 10 pages of "live chat".

I facebooked everyone I know, and was told guess what? They could not get it to work either. Thank you


Offender: Magicjack

Country: USA
Phone: 5615949787
Site:

Category: Electronics and household app.

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