Complaint / Review
Best Buy
Service is crap

Do not buy any computers though Best Buy.
I bought a $1500.00 computer a couple of years ago and quikly found out it is a LEMON. Best Buy has given me such a run around and replacing the computer. I have had to send the computer off to get fixed and least 5 times. The most recent time was a couple of weeks ago. I just got it back 5 hours ago and it is still messing up. They keep telling me that it's not hardware related and that doesn't count toward replacing the computer. They have even flat out lied about what they really fixed so it wouldn't go against the service aggrement. I will never Buy anything from Best Buy again. They are typical Big company that doesn't care about their consumers. So now I don't care about them and spending my money with them.

Offender: Best Buy

Country: USA   State: North Carolina   City: Greenville
Address: www.bestbuy.com

Category: Electronics and household app.

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