I called US NAtional Properties in July of 1999 to request info on properties in Pinellas County, Fl. I gave my credit card information and was told I would recieve the package soon. After 3 weeks I finally called and was told info would be sent. After receiving said info, we decided we would like a refund as listings could be found anywhere.
I called for refund and was told to fill out refund form. I did as instructed and sent it in. I waited and - no refund. I called and was told I had not filled out the form correctly and they would send another form.
After 3 times doing this I finally called and spoke to "Rocky" who stated he was a manager. He advised me that I would have to wait 3 months for a refund, and to call back after January 11.
I am presently on hold with USNP, while I am typing. I have been on hold since 11:00 am EST. Will I ever get my $ back? We'll see...
Traci
St. Petersburg, FL
0 comments