Complaint / Review
Home Depot
Custom countertop measured wrong, 11 inches too short

I ordered a custom countertop from them. First of all, they had a lady taking the order who did not know what she was doing. She had to keep asking someone for help (that should have been my first clue). It took about 2 hours to order this thing. When I got to the checkout, the person at the checkout did not close the sale on the computer, so my invoice did not ring up. I had to wait 20 minutes at the checkout while they fixed this (2nd clue). I got my countertop after three weeks, and they had measured it wrong. Now I have to wait another 3 weeks while they make another one. Meanwhile, I have a countertop in my house that is 11" too short. Do not use Home Depot for any specialized services!