The customer service at the Ashley Furniture Store in Phoenix, AZ is horrible. I scheduled a delivery time from 8-12 one day. I took the morning off from work and found out they will not be delivering it because they had the wrong address.
Story 1 - The customer service person at the Ashley Furniture Store in Phoenix said because I gave them the wrong address. The delivery person tried to deliver it to the wrong address and there is nothing that can be done at this point because I am in another part of the city.
Story 2 - The second customer service person at Ashley Furniture Store in Phoenix said there is nothing that can be done but after speaking with him for quite a while, he wanted to give me an $80 in-store credit at Ashley Furniture. This does no good because another delivery fee will be $80 if I buy something. So basically it wouldn't save me anything because it would force me to buy more junk from Ashley Furniture and then save $80.
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