Usacomplaints.com » Construction & Repair » Complaint / Review: Sears Home Service - Heat pump repair delayed despite extended warranty. #604815

Complaint / Review
Sears Home Service
Heat pump repair delayed despite extended warranty

On Thursday Morning July 15th, I contacted Sears to repair my Heat Pump/AC unit that was installed by them in 2007. The compressor would not come on and it was only blowing hot air. Sears told me that the unit was still under warranty until 2017 as I'd purchased the extended warranty. They said the soonest they could have someone onsite was Monday July 19th between 8-12.



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