I had a refrigerator repair yesterday. The technician was competent and all went well, AFAIK. My complaint is about the cost. The labor charge was $200 to install a $20 part, and the total time from when he entered the house to when he left was 30 minutes. That's $400 an hour! Even if there were a ...
My less than 2 year old Kitchenaide refrigerator not cooling at all. First service call was within 3 days of my call and a compressor was ordered. There is a two week wait for the next service call to actually come fix the refrigerator. This a long time to go without a refrigerator and people ...
Called Sears Home Service to have repairman come look at refrigerator. Refrigerator keeps developing layer of ice in the bottom of the freezer side in a side by side model. Repairman arrived late. He gave me an estimate of $232 to repair once he diagnosed the problem. The refrigerator was ...
Went to Sears Home Service for AC repair. Had 3 different technicians out on 3 different days. All had no idea what the other tech had seen or planned to do. Finally they arrived to repair a coil, and then told me (after 3 prior visits) that there was addtional work and would cost an extra $1000 on ...
I ordered a Serta mattress from Sears in October. My husband has a really bad back and can only sleep on a firm mattress. Immediately after we got this mattress we realized it wasn't a firm mattress at all. My husbands back problems were getting worse and anytime I l moved on the mattress his back ...
After my ordeal with your service department today on appliances that I have extended contracts on, Refrigerator and washer, I can say that I will never buy another Sear%u2019s Appliance or renew a Sear%u2019s warranty contract. I use to believe that your service was the best. Today that proved to ...