Contacted wholesale pool supplies by phone. Pump was in stock and would be shipped that day. Ordered pump.
Two weeks later, no pump. Called to find out pump was a special order and had not arrived at their facility. When I told them that I should have been contacted, I was told that "not everyone kisses my ass".
Called another week later. No sign of pump. Salesperson to call me after talking to warehouse. No call back.
Two more weeks. Called again. Paperwork lost. Was told that pump was probably shipped. Checked shipping tracking number. Pump was never shipped.
Called to cancel order and was charged a 15% restocking fee.
Very poor business practice. Terrible communication and consumer relation. Foul mouthed.
Do not use them as a source for products. They do not keep items in stock and are a small low quality outfit.
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