Our boy bought an Alienware m15 pc for university. It'd some equipment problems (volume-control) and was delivered for restoration in June. Following a month it had been delivered to us and also the issue still existed. We delivered it again and 3 wks later rec'd it back and also the issue nevertheless there and today the situation was damaged. We sent it in again. I acquired a boss concerned who stated he'd gauge the device before returning it. You know what. They delivered it straight to us also it was nevertheless no longer working and today has bluescreen problems. I've required a reimbursement and also have been advised no. They simply need me to deliver it in again for restoration. That is incorrect. They've had it for just two weeks and also have not set the issue and also have triggered extra issues. I've submitted a using the bbb and plann to publish on every website possible on the web. It's time the corporation is held accountable for his or her bad craftsmanship and terrible customer support. I can't think that Dell allows such poor customer methods to happen.
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