I have had magic jack for 2 years. You have to follow instructions. At first i was bummed out that i had to leave my computer on all the time. But you don't. If you want to turn the computer off use the call forwarding feature. I forward it to my cell phone. It's no big deal. During the day when i am home my computer is on and at night i turn it off. Then i use call forwarding. It's that simple. Also my teenagers all have there own number to use for there friends. It has saved me so much money i can't calculate it. My kids can call all the long distance they want. This is the best money saver i have ever invested in. I have never had any problems with customer service. Try it. If you don't like it at least you got 30 days of free long distance.
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