I think i'm one of the very few who are (so far) satisfied with Magic Jack. For me, it actually works. On that note, I recommend NOT replacing your landline phone for Magic Jack. (or keep your cell phone) It is best to use Magic Jack as a long distance phone, a secondary phone, or to get voicemails. Your computer needs to be on in order for it to work. (I am on a PC, Windows Vista, HP laptop) Plugged into my USB, it seems flimsy and will break, so I use the USB included extension cable so the Magic Jack isn't dangling off my USB drive. I only plug it in when I actually use it, as it slows my PC down. So far it works, I'm dreading the day when I have to call customer support (or lack thereof), or when it does break down on me. Since it's so cheap I'd rather just buy another one, you get a free year anyhow...
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