Complaint / review text:
Rip off... Please beware of the retailer. The owner personally ripped me off for 2000 and made sure to let me know I could do nothing about it. The staff is very rude and combative many people have posted complaints to the BBB about this I only wish I had read the BBB report first. The only reason I even used this company was to trying to support a mom-and-pop shop. Now I have 2000 Dollar paper weight. I will have to take him to court to try to get the refund I was promised when I purchased the machine. And since he is not accredited with the BBB all he has to do it not respond to the request the get them removed by the BBB administration.
Here are a few of the thing others have said on the BBB before they get removed in 36 months
Http://denver. BBB.org/WWWRoot/Report. Aspx? Site=33&bbb=0885&firm=5000016
Unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship.