Vonage offers a rebate when you purchase their equipment, usually equal to the purchase price. I purchased their equipment at Best Buy and completed the rebate form online, only to get a card from them stating that the equipment number I gave them was incorrect (I verified - it was correct), and ...
The low rates vonage advertised lured us to try Vonage. The "no contract" blurb was also appealing. Soon after the service began I realized why the cost was so much less as it is true that you get what you pay for. The ease of contacting the sales department could not be more emphasized; ...
Vonage is awful. VERY bad static, dropped phone calls, cannot use wireless phones and have Dish TV, cannot accept collect calls, hard to reach a live person, and more. I just sent the following on 4 local news channels hoping they will investigate. "I have never before contact any tv, radio, ...
Dear Sirs: This letter is to inform you of an experience no customer should have to endure. Today after waiting nearly an hour for your 24/7 customer service reps. To answer my call, I was accosted verbally on the phone by two of your so called "customer care" reps. I called, as I have ...
On December 13 I received our router from Vonage and hooked it up to start using the service. After hours of trying to get everything to work, we were finally able to make phone calls. We couldn't recieve any because we had a temporary phone number through them and they claim they were having a ...
I called 1/22/06 to switch to vonage in order to save a lot of money, as per their many advertisements. 30 days later, nothing has happened except they just now billed us for the first month! I already regret switching to them, and the switch hasn't even gone thru yet. They promised that the switch ...