Maybe someday someone will come up with inexpensive and reliable internet phone service. At the present time Vonage IS NOT that company. After being unable to connect to the internet with their modem, I immediately returned it via the US Postal Service for the promised refund.in the meantime, they ...
I signed up for Vonage broadband phone service almost two years ago. They charged a $75 setup fee. They sent the router, I hooked it up. It worked about one day. I tried to contact Tech Support. I had to go through an elaborate voice tree which ended in either getting a busy signal or my call ...
I signed up for Vonage VOIP phone service by calling a representative. The Rep assigned me what he called a temporary number which was not a local number for me, and assured me that Vonage was "very aggressive" in aquiring numbers for transfer, and that if my number could not be ...
In short, I ported my phone number on May 8th back to AT&T. The VOIP box no longer recevied calls. Vonage continued to bill me until September and Refused to refund the money. Customer support was rude, tried to upsell me new products and refused to refund what they stole. Even though industry ...
Vonage would not work on our pc due to not having a steady speed. We returned the product immediately and followed all cancel instructions. They continued to bill us for 6-8 months est and refused to return any money. ...
I signed with vonage for long distance call, so to be able to call a family member abroad after the gave a deal to pay 23 cents/min. I had to switch my home phone to them, and I had to sign 1 year contract, I asked the customerservice lier if this rate will change, he mentioned it will change only ...