Another friend of mind that I unfortunately referred to Vonage before I found out what a scam it was recently tried to cancel his service. His experience was being on hold for an hour then getting somebody in India on the phone. The guy said it was Vonage's policy to verify his identity and that he ...
Im dealing with Bank of America right now concerning this. I disputed the charges because Vonage never transered my number I was paying for 2 phone services my current one and vonage the purpose was to get rid of Qwest and have only one to save money. Vonage credited my account twice but they never ...
I signed-up with this miserable service over 6 weeks ago and I'm still waiting for my service to start! I just can't wait to see what happens if I need any customer support when (if?) this service ever starts! It's obvious this outfit cannot handle the customers they currently have. If I was you, I ...
First of all, I had good service using the phone system for about 6 months, then suddenly the phone adapter quit working a few days ago. I called customer service and after waiting on hold for 45 minutes, I hung up. I called again later and suffered another 45 minutes of being on hold before I ...
Since last 4 months they have charged over $95 on my credit card. From October to date, I have sent, and called several time, more than 30 times, to date I have not received any response. They have very poor customer service, if you call, and you are an old customer, they don't respond. If you want ...