We canceled the service before even getting the equipment, we called but they kept stating they were unable to cancel yet. Well, they withdrew money the day after canceling and now 30 days later they have taken more money and are still unwilling to cooperate with us. You will sit on the phone for a ...
I spent about $75.00 in fees to transfer a virtual line. I paid for 2 months of a second line, even though it wasn't working. I sent an e-mail asking for a refund because my phone quality was so poor I couldn't carry on a conversation, and was told I could not be refunded until the problem was ...
We fell for the marketing ads for Vonage telephone service for our office. We are a home insurance company and very dependent on our phone service as a lifeline for our business. We paid the down payment money received some phoney equipment from Vonage. The day that we were cut off from Verizon, we ...
Like the Vonage Ad says, people do stupid things, like, subscribing to their service. #1. If you try to get your "old phone number" transferred to Vonage, or, vice versa, good luck. Took me 3 months and I had to pull the plug on my old phone number to get service with Vonage, or, I could ...
What a nightmare. I tried to cancel service back in early 2007. They gave me 3 free months. I tried to cancel again after being notified that I have a bill due for the taxes on the 3 months and the next months bill. I have been having problems with my service quality, hence the cancelling. After ...
I signed up for Vonage in 2004. Up until a few months ago I loved it. When it dawned on me that I was wasting $35 a month for a phone I have only used 3 times in 2 years, I tried to cancel. This started 5 months ago. You call, you sit on hold for obscene amounts of time. I called this company 18 ...