I subscribed to Vonage March in FL. I sold my home in FL and called Vonage in August to suspend my account until I was settled in another home. I settled in MS and called Vonage to reactivate my account. I assumed they would put me back on my original plan (unlimited) but instead, unknowingly they ...
I have recently disconnected my service with Vonage back in Jan 06. At that time, I was given a reference number for my disconnection. Thinking that everything is ok with Vonage, I said goodbye to the Cust Service rep. A few weeks passed, I look at my monthly bank statement and saw that Vonage ...
Vonage is the worst phone service I have ever had. The echo on the line is unbelievable and don't try to download any files while you are on the phone or you will lose your connection even with the bandwidth of a cable modem. If you try to use customer support, you will be on hold forever and it ...
Anyone who is thinking about switching to Vonage, I beg you not to. Read all the complaints on this site as well as all over the internet about this company! They are a complete scam. My horror story begins on January 10 when I signed up for Vonage to switch 3 residential lines from Verizon. The ...
My router went down after seven months of use and I called customer service and after long waits and three days of we will call you back (which never happened) I was told that the power plug was the wrong one for the router. The one they shipped to me! After another series of long waits and ...
I sure do wish I read all of these complaints before signing up in November of 05. Now, I am stuck with the service for at least another month so that I don't have to pay the 130.00 dollars in disconnection fees! Then it will only cost me 40 bucks. I have had the same problems, they did not ...