So far NOTHING Vonage has told us is true. We didn't get a free month, the 911 service jacks up the charge to what we were paying before, the service is terrible and sounds like you are on a cell phone with bad reception, and now there is a cancellation charge. I didn't want to do this to begin ...
Call up customer service on Oct 17 to setup vonage billed $40.89... And Never recieved modem... Charge me $16.94 every month. Without every seting up the service. Then when i tried to get a credit they said that it didn't agree with the Term of service. I should of called them 5 days from the first ...
It is impossible to cancel the service. I ahve spent over 3 and 1/2 hours over the past several days trying to cancel this terrible company.in fact I was just on hold for 35 minutes for supposedly the department that I was transferred to for cancellation only to be told that this person did not ...
Vonage does everything it can NOT to be fair with credit. I had switched back to AT&T on Jan 12 and kept my phone number since the high speed service was not good enough to use Vonage in our office. I even called them and told them even though they had to release the number. Like who wants to ...
It will seem hard to believe but trust me, VONAGE is a RIP-OFF. My latest trouble with them came several months after I had finally cancelled my service with them (and paying outrageous cancellation fees to cancel a bad service). Well, long after I had cancelled my service a friend of mine (very ...
I purchased Vonage starter kit with $50 rebate from Staples in April (yes, a year go now!). I sent my rebate and received email notification that rebate was sent for final processing on 5/31/05. The link to the web site allows me to view my rebate status. So what. It sits with that status for 10.5 ...