It seems to be the same story over and over, can somebody stop these thieves? So far it has cost me $93.00 cancellation fee (never new there was one) plus $34.00 for a month of service that I did not use, plus $33.00 of an unsuccsesfull stop payment from my bank. I had no internet service at home ...
I signed up for Vonage in June. I was told there were no cotracts that I could cancel anytime. For the first few months everything worked fine. Then about 2 or 3 weeks ago I started having problems. While on the phone it cuts out and I cannot hear parts of what the other person is saying. They also ...
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line (s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is ...
I canceled Vonage in March of they took the final bill out of my checking account. Now five months later they came back saying my account was never canceled and want to charge me over 200.00 dollars! They have turned me over to a collection agency. The email they sent me was a grammar slugpot. This ...
Voice quality terrible, can not be used for faxing at any speed, customer support horrible. Simply put avoid Vonage at all expense. Never told me about a two year contract and cancellation fee and hit me with a $80 cancellation fee which I am fighting now and will not honor. Had leave message on ...
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line (s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is ...