I had vonage for many years without much issues. Aside from the initial difficulty with set up (thank goodness for my cell), loss of service if the modem wasn't working, and occassional static on the line, thing were acceptable. The problem arose when I wanted to cut expenses and was given a decent ...
I too have been ripped off by Vonage. I canceled my service and had to pay for 2 lines of cancellations of $39.99, and also the equipment for $79.99. I don't want it, but they won't take it back. One phone line was a $24.99 rate, the other a $14.99. But yet I pay the $39.99 for each one. Even ...
I am active duty military and saw Vonage as an easy way for family to keep in contact with me 3 years ago. Now that the telecommunications market has changed and all included unlimited long distance is a standard Vonage wasn't worth the price to me. I called just prior to the end of my billing ...
Have tried to cancel service since 2/08. They keep you on the phone forever, offer a month free, etc, etc. However, when all is said and done, they will not cancel. I have been in a location where I do not have access to internet or satellite and cannot use vonage. But, they are still charging me ...
Dec. 13 I had a long conversation with someone in sales at Vonage.included in the conversation was the fact that I have the ATT Elite High Speed Internet package. "No problem, works GREAT with Vonage." Made the decision to transfer both phone numbers to Vonage. Dec. 17 ATT disconnected my ...
Vonage advertises no contracts, but they are not telling us the truth! It's very sad when companies have such strict rules and regulations that they loose sight of customer service and the reason that they started. It's also very sad when companies have to resort to deception to achieve their ...