My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to ...
I signed up for Vonage in June. I was told there were no contracts that I could cancel anytime. For the first few months everything worked fine. Then about 2 or 3 weeks ago I started having problems. While on the phone it cuts out and I cannot hear parts of what the other person is saying. They ...
I wanted to lower my bills and got a two month free trial "NO obligation, NO strings attached, but when I canceled at the end of the free trial I was charged (working with my bank as we speak) 31.66 and then 123.98 - I plan getting all that back because it is plain old FRAUD! Vonage is really ...
Vonage is not and will never be a resource for me as a VOIP. When I first joined, they told me it was only for one year. It turned to two. After numurous calls decided to consider cancelling. Consider. They charged my checking account without my permission a cancellation fee. It was not authorized. ...
I named on January 23th to start a brand new account with Vonage. On January 26th I obtained their device subsequently on January 30th I obtained another system. I proceeded to contact Vonage to ask why I received 2 products. I had been educated that I'd 2 balances under my name. I inquired easily ...
There customer service is horrendous!!! I mean horrible. Most of the reps are hard to understand or else they dont understand you. I signed up for a one month free for one number. I got three phone numbers! And they sent me three vonage kits. I tried to send all back. At a cost to my self. Only ...