I switched my phone services from vonage to callvantage (at&t). As normal, it takes about 2 weeks for the complete transfer. Vonage gave AT&T permission to start a new account with me and they turned around billed me for many months after the transfer date. They went further by reporting my ...
I signed up for Vonage for what was to be a first month free and otherwise 60 days free trial. 2 Complaints: 1. I was supposed ot get a fax line or second line with the service. Never did. 2. And this is the BIG complaint. Before the 60 day free trial period was up I called to cancel. The customer ...
I contacted Vonage for a year to stop billing my Terminally ill Mother, she since died and they are still billing her account and will not stop. Vonage makes it impossible to contact anyone, and even if you get a valid number you will have a 30 min to over an hour wait. This is a terrible blood ...
I signed up for Vonage for what was to be a first month free and otherwise 60 days free trial. 2 Complaints: 1. I was supposed ot get a fax line or second line with the service. Never did. 2. And this is the BIG complaint. Before the 60 day free trial period was up I called to cancel. The customer ...
We have had Vonage phone service (I say service sparingly) and have had consistent billing and service issues with this company. As many have found, when you call their so called "customer service" line you get people who, instead of resolving your issues, they create more. They start by ...
I purchased Vonage hardware and signed up for the service because of the 30-day money back guaranty, which I intended to use in the event that the service was not satisfactory. I soon found that I could not connect and use the phone with my available internet service. I called Vonage and asked for ...