This forum is just one of many I've researched to see if anyone else has been given the shaft by Vonage when they attempt to cancel their account. Most of the blogs I've read almost look identical "I had no complaints about their service until I went to cancel..." I am one of those peole. ...
I am juanita xxxxxxx as of december, 28 i placed a order to vonage and then found out i needed internet to have vonage once i was aware i cancelled my order with vonage they took my telephone number from me and confirmed me that my account was cancelled. Now it is october 10 and i just found out ...
I amfinally free of Vonage after a 2 month battle with them and being without phone service for a month. I spent countless hours on the phone with customer service and told them to put my account on hold until I searched for a reliable and inexpensive high speed internet provider. They switched my ...
I'd vonage telephone support to get a month. I'd to stop the support since there have been many times the telephone support didn't function. Used to do not understand they cost on my charge card automatially. Based on Vonage, I owe them costs of disconnection charge and eqipment restoration charge ...
After switching to a cheaper plan where the rep said there was no charges for switching plan, I was double billed for the same month. When called to rectify the matter, the rep said the 2nd charge was for switching plans. Being fed up, they screwed up my billing 3 previous times before, I asked to ...
I signed up for Vonage in October. After having their service for about 1 month, they added a second phone line without my permission. My monthly bill went up, but I thought it may have been a result of a rate increase. The house that had the vonage line was a rental home that I used on occasion, ...