I accepted a promotional offer, which was the first two months of service free. I was told there was no contract or cancellation fee and if I didn't like the service I could cancel at anytime. There was never a question asked about putting me on Autopay and I DID NOT authorize any charge to my ...
Purchased a Vonage phone line for my fax machine in late June. My fax machine did not interface with Vonage's line. After several calls to the company's customer service & tech support, decided to cancel. They changed me to a "fax line". It also didn't interface with my fax machine. ...
Vonage - Had the service for months and never once received one phone call. Could not make phone calls. Tried to cancel every time I called in, but was continually not heard and directed to technical support. Now that I am determined to cancel they charge me an additional 109.00 for their box - ...
I am juanita xxxxxxx as of december, 28 i placed a order to vonage and then found out i needed internet to have vonage once i was aware i cancelled my order with vonage they took my telephone number from me and confirmed me that my account was cancelled. Now it is october 10 and i just found out ...
I'd vonage telephone support to get a month. I'd to stop the support since there have been many times the telephone support didn't function. Used to do not understand they cost on my charge card automatially. Based on Vonage, I owe them costs of disconnection charge and eqipment restoration charge ...
After switching to a cheaper plan where the rep said there was no charges for switching plan, I was double billed for the same month. When called to rectify the matter, the rep said the 2nd charge was for switching plans. Being fed up, they screwed up my billing 3 previous times before, I asked to ...