This company, in which I signed up for, never sent me materials for internet or phone, and so forth, charged me over $200.00 in charges, and always hangs up on my calls. I had to change my bank account information!!! ...
I requested vonage service on August 1st and have to pay $79.99 for the adaptor and $29.99 for the activation fee. Then I have to pay $24.95 monthly fee starting from the third month. Since magicjack only charge 19.95 per year and pay initially $19.95 for the jack. So I wanted to switch to ...
Vonage first lures you into this very simple cost saving scheme where you get all the benefits of extra ordinary phone service but they also tell you that you can cancel anytime without any contract but they charge you a cancellation fee. Their technical help is a week away and they promise to ...
I signed up for Vonage on Dec 16. When I received their adapter and tried to hookup the internet and phone I was only able to get access to one. I am a tech support for a software company and need access to both. After 4 hours on the phone with 3 different levels of tech support they told me ...
I was trying to cancel my services with Vonage and they slapped me with $120.00 bill $39.95 is for cancellation fee and $70.00 for the recovery fee because they said I have a 2 year agreement with them. When I asked where does it say in the Termes of Service they said it is implied... What a bunch ...
We have had service with Vonage almost two years. Dec 07 they contacted me and asked if I wanted to purchase a year's worth of service at a discounted price. I agreed and was assured it was a one time deal. This past Dec I was billed for another year. I just bought magicJack so I planned on ...