Usacomplaints.com » Telecommunications » Complaint / Review: Vonage - Bad service. #369361

Complaint / Review
Vonage
Bad service

Vonage Sales department said Vonage Phone Service and Clearwire Internet Service were compatible. I found out the hard way they were not. The phone system kept rebooting and disconnecting me. I disconnected my service and Vonage charged well over $100 for stopping service. They also overdrafted my checking account by processing my American Express card change of information a day after the charge went through. The sales, customer service and equipment are below acceptable standards and I recommend avoiding Vonage Phone System completely if you are on Clearwire Internet Service. Clearwire is not responsible for anything but the internet connection to your computer not additional services like Vonage. Beware. Don't get trapped like I did.


Offender: Vonage

Country: USA   State: New Jersey   City: Holmdel
Site:

Category: Telecommunications

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