Site: tmobile.com
Found 434 reviews / complaints
Page 4

T-Mobile
Fluctuating Signal, Dropped Calls and Phone Replaced Four Times in Six Months

Signal strength fluctuates while exactly in the same location and can't get call through about 25 % of the time. Many calls going to voice when I should me getting them. Won't properly work on blue tooth in car. Many dropped calls. (new Pioneer radio with blue tooth) In 6 months phone replaced 4 ...

T-Mobile
No Call Log Available to Verify Minutes on Prepaid Account

T-mobile cannot provide me with a call log to verify the minutes used on my prepaid account. I am supposed to believe them rather than verifying. Spent 2 hours in a store which tried to help me but call center were being idiots. ...

T-Mobile
Termination Fee of $668 Disputed After Poor Service and Medical Emergency

I had to cancel my t mobile account due to poor service. Not getting service in my upstairs or downstairs and service in areas I used to get. My final straw was when my son had to almost die from anaphylactic shock due to the fact he could not get a hold of me. They want me to pay the $668 in ...

T-Mobile
Unexpected Debit of 351,44 Euros After Cancelling Line Leaving Austria

Dear T Mobile, Unfortunately, I had the TMobile line (Personal Information Removed) in Vienna. I tried to cancel many times the line in different TMobile stores before I left the city but they said that I needed to cancel by T Mobile Hotline because I needed a letter explaining why I wanted to ...

T-Mobile
Contract Repeatedly Extended by Small Plan Changes, Bill Now $748

They are the only company that keeps extending my contract with the most minute changes. I have had t-mobile for two years, As of Oct. I added my son on to my account, after three months he was unable to pay for the phone and soon after he had lost the phone twice. I canceled the phone from being ...

T-Mobile
Sold Previously Used Phone at New Price That Soon Malfunctioned

My cellphone broke down, once again, at the most inconvenient moment, and I came in to buy a new one. No, I do not want to extend my contract another 10,000 years to get the latest gizmo for free. That gizmo will be obsolete in a year, and will probably malfunction and die in less than 9 months -if ...