I paid to be on a month to month customer. They charged me for the 1st months bill of usage up front. I was paying nearly $80.00 monthly and when I asked for a reduced offer, they offered me a $49.00 monthly deal but I had to sign up for a 2 year contract. I did, but soon again my bills were up to ...
This is regarding a serious issue against your customer service rep., working at your T mobile store in Lincolnwood Town Center (2nd floor), Chicago, IL. I had a problem with my t-mobile number 773-236-*. It was not working and its not working now also. I had called the customer care number on ...
T-Mobile USA has all the morals of a loan shark or debt collection company. They charge a service suspension fee of $20 per line as soon as they deactivate service, unlike other carriers which first disable your ability to make phone calls as a grace period before they charge any fees. Even a ...
I was on a month to month plan when I told them I was paying too much on my monthly payments. They offered me a $49.00 monthly plan, but I had to sign a 2 year contract. I signed and soon, my monthly fees were up to $73.00- $81. Again. Also, I had requested my telephone to be change and they gave ...
I am writing this letter to inform you of how frustrated I am with T-Mobile’s customer service representatives. My service plan has been completely messed up because of them. The price that we agreed upon, never took place, as I was promised and recently, instead of it being lower, it has almost ...
Place an order for a family plan on T-mobile website where they had a promotion running at the of September waiving the activation fees, the bill was close to $140 for the family plan & we were satisfied because we thought that was reasonable for 3 phones, spoke to rep the same night to ...