Site: tmobile.com
Found 396 reviews / complaints
Page 7

T Mobile prepay
Sold me a USED phone! Lied about charges! Refused to fix while under contract!

Miscellaneous Anon579 0

I went to T Mobile one year ago. I asked many questions about the PrePay contract. I also live in northern state part of the year. I asked them to look on their map to see if I would have coverage up north. The salesgirl did, and said "yes", you will have coverage. Talk, text, and web. ...

T-mobile
Worthless wireless carrier Bait and switch

Shops, Products, Services Tiredsheep 0

I've been a T-mobile customer for 15ish years and I'm tired of them changing/taking away and charging for FREE services. Or at least services that were promised to be free for the lifetime of my account. The most recent one I'm talking about is USB tethering. Every time I call in to do a phone ...

T-Mobile
Inappropriate billing

Shops, Products, Services ad50 0

Once I cancelled my plan to switch to Sprint (T-mobile provided poor customer service in my opinion) my final bill was significant (greater than $500) I arranged with customer service to pay half in December (the month I was billed) and half in January (per Michael, ID #12511336). I mailed the ...

Vesta T Mobile
T Mobile took $53.25 out of my account, and disconnected phone service

Electronics and household app. madasshell1 0

On March 12... T Mobile took money out of my account. But claiming the payment wasnt taken from my account. The last week of March, my phone service was disconnected. I went to the local store to see if I could get some answers about the issue. I was told that the payment wasnt made. I explained I ...

T Mobile
Lied about cancelling contract

Shops, Products, Services teachermom 0

On 11/9, we went to get a new phone service through AT&T because we have never been able to get 4G service through our T Mobile phones. When we called T-Mobile, we were told that our contract did not expire for 3 days. We were then told that we would not be charged since it was so close. So we ...

T-Mobile
Phone returned

Mobile Phones srsanchez 0

I keep getting calls and letter regarding a T-Mobile phone I returned to T-mobile within two weeks of receiving it. I could not get any connection in my area and I called and talk to a representative I told him I was not happy with the service and was given instructions on how to return the phone ...

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