T-Mobile has charged us $400 in cancellation fees, when we were forced to cancel our cell service (3/12) because we were not able to call from our home over a span of 3 weeks; yet we had previously had service for over 10 years at the same location. We have contested this, but they have yet to ...
I called T-Mobile to inquiry when will my 18 months will be over so I can received an upgrade. The CSR advise me how would I like to save $20 on my bill. She advises me T-Mobile has new plans with no contacts came out a few weeks ago and I can take advantage of this price. I asked what the catch ...
We signed up with T-Mobil on or about 1/11. We decided that we didn't like the plan. T-Mobil said that there was a 15 day trail period and if we didn't care for the plan we could return the phones and they would refund us for the returned products. We mailed the phones back on 1/25 via USPS - ...
I had went into T-Mobile to pay my bill of 50.00 dollars. I had not been feeling well. I wanted to leave because i was not feeling well. The customer service rep Marleny manipulated me into a contract with T-Mobile, by having me believe I was signing a bill for a new telephone. She told me the ...
After 4 months of continual fighting with excessive bills from T-Mobile I finally told them to cancel phone service immediately. They instead kept the phone bill active and billed me again. I refused to pay and a small bill somehow made it to $674 which they turned over to Diversified Consultants ...
I have been trying to work with them for a month and have gotten nowhere with them. It started with them giving me misinformation about the cost of a phone and when they told me I could save money by changing my data plan, they forgot to mention that it would add 2 years to my contract. I have two ...