The COMPANY Customer services suck when i would call about my bill nothing was record i had the services for 4 years i pay the bill on time every month until jun when i got my bill it show text message on it well needs to say i never mad them i have now clue what happen because under the family ...
When I signed for internet on my phone plus 2 other phones, I was told we had 4g here. Well needless to say we have nothing. 99.9% of the time if WI-FI isn't around I can't get on the internet. The straw that broke the camels back was when my internet went down at home and I needed to look ...
Today I called t-mobile with some rate plan question and the customer representative just told me I am under a 2-year contract, which will not expired until 2013 Dec. I am totally not aware of I am under a 2-years agreement and I was with T-mobile for more than 3 years already. They responded me ...
I moved to a new house in an area with extremely poor T-Mobile coverage. I had been a loyal T-Mobile customer for 12 years and currently had a family plan with three phones. T-Mobile charged me $300 ($100 per phone) to cancel my plan even though the plan was due to expire within 5 months. The ...
I moved to a dead area loosing service. I notified T-Mobile repeatedly to close my acct. I mailed my final pymt. With the check marked "FINAL PYMT." They cashed my final pymt. Check. They continue billing me monthly for service I did not, could not use. Contacted them again today. Their ...
I have been in a dispute with T Mobile fr the past 2 months I started my services with them on Aug 4 they assured me I could port my number over I explained to them that this is my Primary work number and I could not be without my phone it told me it was going to take 2 hours tops. Well 3weeks ...