We had been verizon for cell phone service for at least 10 years, but it was becoming too expensive. After comparing our options we decided to move forward with Tmobile based on what they offered and the 'advertised' service coverage in our area. Part of what happened here was our fault, but we ...
Back in February I decided that T-mobile's monthly 4G plan was a much better deal than the 60 dollar a month package I had been paying for (and hardly using any of the minutes they charged me for). I had been on contract with them since July and had decided to make the switch when the plan showed ...
I went with T mobile based on the commercial and the website telling me that pricing would be better and service was the best - It is not - in 4 months I have had 5 phones each that will not work - I can not make or receive calls and my phone freezes on a daily bases. I pay the SAME price as I paid ...
On May 2nd, I called T-mobile to activate a Walmart plan and port over an old number I already had with them. A lady from India helped me out. She asked for the plan I wanted and then asked for my "activation" number. I gave her all the info and she told me that my plan would ...
I am typing this as I wait for a supervisor (54 minutes & 29 seconds and counting) for the third attempt to resolve a billing dispute. I like loyalty, so I stayed with T-Mobile for 7 years. However as a single mom for one full line (talk, text and web) and one basic line for my daughter I was ...
Have no problem with contracts - but they work both ways. Data stick has no service in any area I need it - work, home, branch office. Been paying $50/mo for 9 months - they won't let me out of my contract even though they acknowledge that it hasn't been used and doesn't work. They refuse to let me ...