I have been a loyal customer of T-Mobile since 2008. I've experienced minor issues here and there but for the most part, had enjoyed my experience with T-Mobile until this past month. I had a plan with 500 anytime minutes, unlimited text and web but I wanted more minutes since I had been in danger ...
T - mobile needs to learn that a simple business decision saves time, money and creates good will. Their services -cell reception, are below awful in my community. I alert them, they troubleshoot, they say there is no guarantee of service quality, and you can cancel with early term fee of $200 or ...
I don't belong to those individuals who seem to have a cell phone glued to their right ear. Actually i only use between 1 and 3 minutes a day. Since 2005 I have been using T-Mobiles "Gold Reward Customer" program: 1,000 minutes for $ 100 tax, good for one year, remaining minutes roll over ...
I Cancel servicewith T-Mobile because of an auto crash that put me out of work. 6 months later I got abill for $875.00. I was still out of work and when I called them to find outwhy I was being charges I find that it was because they had not closed my account and keptcharging me. They had told me ...
I entered into a cellular phone contract with T-Mobile in June for two years which will end in June. I have had nothing but bad experiences with this company but what happened today is the last straw. One of the main reasons I purchased this particular phone was because it had a mobile hot-spot; ...
I called T-Mobile USA cancellation department to cancel one of my multiple out-of-contract lines on October 20. The Customer Service Rep at the cancellation department lied to me on 4 counts offering me a brand new Smart Phone for FREE if I would keep the line. He lied to me within the same hour on ...