I recently used HOTELS.com to book a room for a night. I at first didn't realize that I was even on a site like theirs, but continued on with the booking anyways. The gentleman that I was dealing with told me (LIED!) that I would get the best deal by booking through him, so I did. I was booking for ...
I contacted hotels.com VP of Customer Experience with the following: This is about the room I booked for my wife in Los Angeles, Hotel.com itinerary No XXXX1208XXX. The Howard Johnson property was a 2 star property and we were aware of this when we booked it for 3 nights. The front desk person Yang ...
On July 4th this year I booked Travelodge, rt66, flagstaff, Az thru hotels.com. When we arrived we where told by Travelodge that hotels.com are being declined for non payment and Travelodge are refusing their bookings. I phoned hotels.com to be told they would find me another hotel, while on the ...
Hotels, like rental cars and restaurants, allow you to make a reservation and cancel it within a reasonable period of time before arrival. This is simply a service they must provide to allow people a degree of assurance and flexibility. Companies like Priceline and Hotwire have found a way to ...
The one time I don't check out a company-I get ripped off again. Expida currently owes me $217.00. The ad's they place saying there is no cancellation fees is just a lie. Here's how thay do it... They give the hotel permission to debit your account so if you have a problem they tell you you have to ...
I sent my mechanics to work on an aircraft in Mexia, TX. On the way they had engine trouble and diverted to another airport they called me and I cancelled the reservation. The manager of the hotel was unavailable, but hotels.com spoke to his mother and she said she was not authorized to cancel. ...