We reserved and settled a through hotels.com for 7/3. Soon after we came, the worker informed us they never obtained my reservation from hotels.com and there is no space accessible, and there is an other woman had exactly the same problem there for 3 areas. We'd to discovered a resort to remain ...
If you find a charge on your credit card statement from 'IAN Travel Serves', know that it originated from Hotels.com, a company with incompetent 'Customer Care' and one that appears to practice fraudulent charges. I returned home after a personal trip and discovered a charge from IAN Travel ...
I arranged a resort in Harligen Tx and upon coming to the resort about the day meant we were recommended that people were a "no-show" two times preceding. Your charge card have been billed and we were necessary to spend again for that same evening which was paid to Hotels.com. We ...
I booked on hotels.com a room for $109.00, just for the heck of it, I called the hotel to find out what they would charge me directly. I found out their regular rate is $99.00. I called hotels.com to request a refund for the difference. Manuel in customer service told me "we don't refund like ...
I made a reservation using hotels.com. But i had to cancel my reservation outside of the cancellation period. I called them two time and was told by multiple customer service agents that i should get my on night that i was charged credited back and my reward point restored. But after 3 month of ...
Hotels.com does not refund when they receive double payment. Paid for online with credit card and hotel charged the credit card again. Could not get this resolved. Now, two hotels with same name in same city and went to the wrong one. Hotels.com will not honor refund even though the manager of the ...