Last weekend, a few of my friends and myself drove to San Antonio (from Fort Worth) to have a nice, relaxing girls' weekend. When we arrived at the Hilton where I had made a reservation using the Hotels.com website, I was informed they had no room booked under my name, which I found extremely ...
Hotels.com debited my bank account on 09/29 for $275.64. When I called them they had no record of the charge. My bank statement shows Hotels.com with a phone of 800-219-4606 (their customer service line). They passed the buck saying to dispute the charge. My last reservation with Hotels.com was ...
I booked a hotel in Houston and did get a confirmation number from Hotels.com. After flying 10 hours and getting to the Marriott hotel, the hotel told me they were overbooked. They were for day's and still Hotels.com send them reservations. The Marriott Hotel called Hotels.com times after times to ...
I took part in the summer getaway promotion through Hotels.com, where if you book a two-night stay and complete it by sometime in September, you will receive a $50 gas card within 30 days of completion of your stay. I did so (promo code gas50) and completed my stay on July 20th, and I have yet to ...
On July 25 I booked a vacation through Hotels.com, which included a local trip valued at $339.98. Two (2) vouchers were issued on the same date, in the form of a contract, describing how both, myself, as well as the issuer were supposed to perform. Additionally, these vouchers/contracts required ...
I made a reservation in Seattle at the Red Lion Hotel on the 13th with HOTELS.com on Dec. For the 31st. A few minutes later I discovered I had the wrong date as it should have been the 30th. I re-entered the information and made the change. Upon my chagrin I was billed for two nights. There policy ...