A resrvation was made with Hotels.com for Sat 9/17 at the Spa Resort Casino in Palm Springs CA. Due to circumstances beyond my control, I was unable to stay at the Spa. 3Pm Sat 9/17 I telephoned the Spa and regretfully informed them of my situation. The Spa then referred me back to Hotels.com, ...
I named what I believed was QQuality Motel in Daytona Beach. The telephone number was compromised by somebody in India. I created my reswervations that we believed was through the front desk. 2 days at $159.95. I had a need to cancel one-night and named the leading table 24hrs before stop. They ...
Like so many other reviews I've read here they are absolutely terrible should you need to fix/resolve or changing anything. Their default is to always charge you a big cancellation fee. After making a reservation for $2,500 and prepaying I had issues with the confirmation and it accepting a coupon ...
I feel cheated by Hotels.com and wanted to make sure everyone knows how big liars they are. At the time of booking a hotel for 5 nights in Denver, the agent told me that I will get an Amazon Kindle if I book this hotel. After coming home nothing happened for 1 month. So I called back on Aug 15. The ...
I booked a room at the Harvard Square Hotel. When I got to the hotel I discovered that my room, my sheets, my towels, indeed the entire hotel was strongly scented. This is a major problem for me. I am disabled. I have asthma and serious life-threatening allergies to perfumes and scents. At the ...
I was lured into booking a trip through Hotels.com because of the free Kindle promotion that they are currently advertising. Unfortunately for me (and even after calling them before I even booked to make sure that my trip would qualify), I later found out that my trip apparently did not qualify. ...