I sent my mechanics to work on an aircraft in Mexia, TX. On the way they had engine trouble and diverted to another airport they called me and I cancelled the reservation. The manager of the hotel was unavailable, but hotels.com spoke to his mother and she said she was not authorized to cancel. ...
I booked a room on the phone with hotels.com. Was given a special rate. Accepted it and gave card. The confirmation I received minutes after the call was overinflated. I called back 4 times to get it fixed. No help froom off shore call center. No supervisors in company to deal with. Their other ...
Make sure that which you are becoming. I arranged a king size no-smoking area with hotels.com in the Days Inn in New Braunsfel, Texas. I came and was handed a smoking area. My spouse and that I are equally sensitive to tobacco smoke but I had been informed there is nothing anybody can do. All the ...
This site had devastating routines, customer support and employs inexperienced brokers. I named them nowadays to request a cost fit on the reservation I've since their very own cost has become less than the cost I had been billed. After 3 efforts (they keep placing me on-hold after which hang up ...
I was booking a hotel for San Antonio, Tx to attend an Air Force graduation through hotels.com. After speaking with representatives of hotels.com and explaining to them in details exactly what I needed and expected and was willing to pay for in a hotel room, only to be lied to. I was promised a ...
Hotels.com is fruading customers by displaying one price and charging your account a higher price I went to this website to get a hotel for one night at the Embassy Suites hotel Temecula. Hotels.com gave the price of eighty something dollars. With taxes, the total came up to $94.72. I checked my ...