Site: hotels.com
Found 120 reviews / complaints
Page 2

Hotels.com
Offered $100 Visa Card with prepaid hotel, non-cancellable reservation. Given $100.00 coupon instead

Traveling & Tourism Stretch8 0

I called hotels.com to verify an award of a $100.00 visa card based on the amount and timing of a hotel purchase. I was assured I would qualify and receive the card. I purchased and paid for the reservation in full. It could not be cancelled. After I completed the trip, I called hotels.com to have ...

Hotels.com
I totally don’t trust this company anymore

Traveling & Tourism Kinjeke 0

I created two resort reservations through the telephone with hotels.com. Reservation numbers: 110874982149 and 110875006801. I reserved Value Island Resort sign in March 24 for 2 days deluxe place compensated $173.98 all-inclusive and $100 in Resort Accessories additionally deals for chopper trip ...

Hotels.com
Bait-and-switch

Traveling & Tourism california23 0

I have booked 3-4 times with Hotels.com and recently for the last time as they over-charged me and offered no solution to fix the problem. I recently booked a room advertised at a $215/night regular rate and $160/night Hotels.com special rate.in fact, I was charged the $215/night full rate which I ...

Hotels.com
Did not receive what I paid fo

Traveling & Tourism Micki19 0

In July I booked a hotel in Germany thru Hotels.com. I have herniated disks in my back & a torn meniscus in my knee, making stairs very difficult to use. The hotel I booked, Hotel Kimmig, had an elevator & also advertised private balconies with each room which was a real plus. Upon arriving ...

Hotels.com
CSR at Hotels.com: Samantha, Joan, Amalda, Nate I called last night, on 9/18. The agent at Hotels.com offered the following to me in order for me to book my reservations with hotel.com. 1) no resort fees 2) $100 resort credit

Miscellaneous nia12 0

I called on 9/18. The agent at Hotels.com offered the following to me in order for me to book my reservations with hotel.com. 1) no resort fees which is $28 per day x 4 days = $112 2) $100 resort credit - this is for me to receive when I arrive at the hotel on 9/20/12 3) free daily breakfast for 4 ...

Hotels.com
Extra charge for Parking/Overcharged/No Price Match

Traveling & Tourism othod1 0

I booked a two night stay in Washington D.C. At a Holiday Inn through Hotels.com. When I arrived they couldn't find my reservation. After an hour of arguing they found out Hotels.com messed up my reservation. The hotel then informed me there was an additional charge of $35 for parking per night ...

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