In November we booked through Hotels.com a 7 day stay for 4 people (2 rooms) at a ski resort in the Italian alps at 148 Euros per room per night. The stay was for mid- February. The hotel contacted me a few days before the visit to confirm the arrangements. The first problem was that Hotels.com had ...
I made a reservation through hotels.com for Henley Park Hotel in Washington DC. When I discovered that Henley Park hotels website advertised a cheaper rate for the hotel with breakfast included, I emailed hotels.com and asked that they honor their advertised price match guarantee. I received a ...
On March 29 we arrived in Istanbul after some 30 hours of travel. I am a 74 y.O. woman with multiple sclerosis travelling with my daughter. We got to the Poem Hotel around 10:30 P.M. Only to find that there was a huge step on to the sidewalk and a further flight of steps into the hotel itself. The ...
(Hotels.com Confirmation Number 79572783a) A few days ago I booked a hotel in Spain through your website. The hotel was in Sitges Barcelona. I arrived from Los Angeles to attend an industry conference. All hotels were booked. Except one I found on your site for a reasonable price being most spiked ...
I booked a room for today in Playa del Carmen, MX through this website. I got to the hotel and they told me that there was no room available and they didn't have a reservation. After an hour of talking on the phone to a guy from El Salvador, at 2.30 P.M. Hotels.com sent me an email cancelling my ...
Do not use hotels.com. They are fraudulent company. Booked online for a Vegas trip. Entered a promo code BOOKWORM for a free amazon kindle with my registration. The code was accepted and I was able to checkout. It said clearly that I will get a FREE amazon kindle. 2 weeks later, no email. 8 weeks ...