I used Hotels.com to book a hotel room on New Year's Eve. When I got to the hotel they said that they had the reservation but that the credit card number that hotels.com had supplied to them was denied. Luckily the manager was very helpful and allowed us access to a room to use the phone and call ...
My flights were cancelled because Hurricane Ike was about to hit Houston; in the process of changing my flights Continental Airlines asked if I needed a hotel room. Continental Airlines transferred me to a customer service rep. I was never informed that I was talking to Hotels.com. With the CSR, I ...
Hotels.com has been scamming people since they first opened up. Paying their employees only 9.00 to 9.90 an hour. Then you make like. 7% commission. Some employees would bring in over 100,000 for the company in one month and not make and commission because they didn't meet a certain 'Close Ratio'. ...
Hotels.com billed my credit card $159 for a one-night room rental. Upon checking out of the hotel, I received a receipt stating the rate including tax was $105. I understand Hotels.com charging something on top of the hotel's fee, but NOT 1/3rd! I will never use Hotels.com again. Beware, and phone ...
I am of European nationality and living in France. I have not been in the US for more than 10 years, nor do I plan to do so in the near future, and therefore I certainly won't make a hotel booking in the US. So I was very much surprised to discover a charge on my credit card accounts from IAN ...
Hotels.com wants you to believe their rates are cheaper than the hotel's rates. But only the prices marked out on their website and are in green are cheaper than what the hotel's price is. Also, if you are an Entertainment member or Hotels and Discounts, or any other company like that and you dial ...