First of all I have to tell you that the appliance I called them to repair is a wall oven I bought from sears in 2007. Well I had the oven under warranty with sears until it lapsed after I got the new warranty with First American, which I saw on TV. Now thhe door on the wall oven had come apart ...
I purchased a seven year old home and I have been very happy with every part of my home. I upgraded and renewed my home warranty policy with First American in July for approximately $654.00. My wife and I were married in May and when we returned home from our honeymoon our air conditioning stopped ...
Our dishwasher panel shorted out 3 times between Oct and Aug and was unsuccessfully repaired by their contractor each time but the last. I had paid $110 for two previous unsuccessful co-pay attempts to fix the dishwasher and then the final $55 for the last fix. First American says the repairs were ...
This company is a total joke. We've been three weeks without a washer. They refuse to replace it and they keep letting Sears come out and replace the same part over and over, which doesn't fix the problem. Home warranties are supposed to protect the homeowner not allow for their fleecing. When we ...
Could make this a long story - but.. Over a month now waiting to have the slipping agitator on my 7 year old washing machine repaired. Called Feb. 15th. It is now March 12th and still not repaired. It has been a series of no shows, no calls to inform they were not coming, wrong part ordered, rude ...
When I bought my house, this company provided home warranty service. I renewed twice, and when I needed their services they were AWFUL. They would take a long time to send a vendor, and the vendor would often tell me that the problem "wasn't covered by the warranty". The final straw was a ...