So in July my dishwasher broke. The very next day after I called to report it a technician was at my house. They explained the pump was broken. It would take a day to get the part in and the dishwasher should be repaired within a week. Didn't happen. I called every day, sometimes more than once. My ...
9/29/07 A/C down and call it in to First American Home buyers. Said they would fax WO into Service company, and I should hear something on Monday unless they work weekends. Monday 3pm still no notice from the service company. We call Service company, as usual they have no fax from FAHBP, and they ...
My story is like many others. Unwilling to address the problem at hand, giving the customer the run around, not following up as they say they will or doing what they claim, then receiving conflicting statements. I, too, had my AC unit break down in 100 degree weather last week, after it was ...
We were selling our home and our real estate agent with Keller Williams suggested we buy a home warranty for $400 for the house we were selling in Kansas. Against my husbands better judgment we purchased one. 45 days into the sell of our home (August) our air conditioner quit working. If you know ...
I had the main drain in my house clogged. All water from shower, sinks, toilet came up in my kitchen sink or went out a vent outside my back door. Whenever I called, I was on hold for so long I went to the website to put in my request for service that way. They obviously don't read their email ...
On Sunday, April 29 a pipe burst in our basement. I originally called several local plumbers, all of whom were able to come out within a few hours, and then remembered that we had a homeowner's warranty that was provided when we bought our house. I called the company (First American Home Buyers ...