This company is a total joke. We've been three weeks without a washer. They refuse to replace it and they keep letting Sears come out and replace the same part over and over, which doesn't fix the problem. Home warranties are supposed to protect the homeowner not allow for their fleecing.
When we asked if they cared whether or not they minded Sears charging them over and over without fixing the problem they said there is nothing they can do. That is total bull.
They are by far a total waste of money. Stay away.
Complaint / Review
First American Home Warranty
Washer not replaced after three weeks while same part replaced repeatedly
Author: Seth90
Offender: First American Home Warranty
Country: USA State: California City: Van Nuys
Address: 7833 Haskell Ave
Phone: 8888750533
Site: homewarranty.firstam.com
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