Earthlink is a dishonest company!!! They lie about their DSL Service quite frequently. It's because they dont provide DSL service at all in certain areas. It started when My Wife and I relocated just recently to the Houston Area. See wanted Internet Service in the new location where we lived. The ...
After I cancelled this internet provides account, they continued to take payments out of my bank account via debit card. They would not close the account. You could not cancel on line or you could not write to them, you had to call. Which you were put on hold for a long long time when they knew why ...
In April 05 I called to cancel my account with them. The service rep, spent the entire call trying to sell me another package, and making offers to retain me. I told him repeatedly that I wanted to cancel my account. Finally he seemed to get it, and I assumed it was a done deal. They billed me for ...
When I first signed upi with Earthlink the sales rep was very nice and helpful. At that time I specifically told him that I want an actual bill to come to me in the mail to my PO Box. He said that would be fine, except for the first month. He did not mention any fees would be involved for this. I ...
Earthlink acquired an isp called access4free. I cancelled the service. Earthlink had my credit card number and refuses to discontinue stealing money from my account. Visa, Chase Bank is helping them steal. Claims this is an internet account and the company can not verify my transaction? Duh... Then ...
I have tried and tried to resolve this problem, but get no where. If you get online with earthlink and try to change to another web link don't think you will get them to stop taking money out of your checking account because they don't. It takes an act of God to get them to understand the words ...