Back in 2003 I signed up for the 3.0 mbps service for $50 a month, they switched me over later to 1.5 mbps service for $50 a month, without contacting me first, the 1.5 mbps service is much cheaper, and they owe me the difference for the couple years of service for paying for the 3.0 mbps service ...
For the past six months I have been trying to get incoming service on my home phone. I was asked to take the bundle service package, charged for it and it never worked. I called earthlink support over 100 times in the last six months, was transferred, bounced all over tech after tech and nothing. ...
After a serious language barrier problem I was conned into buying wireless router without even knowing it. After 4 unsuccessful conversations with India CSR. It was realized that DSL service was not able to be used at my home due to location. The deceptive ad read "Only pay for shipping and ...
I pre-paid for 1 year cost $165.00 on credit card back in Jan. After a week of trying to straighten out problems with no success I canceled. I have been trying to get the rest of my money, have better chance of reaching God. They keep giving me the run around each rep says i will have money in ...
I called earthlink to set up DSL internet services. They stated they did offer DSL in my area, however they offered WiFi internet service. We signed up for the Wifi service however when we got the package the reception signel was not working. We called Earthlink to cancel services, the ...
I have been an Earthlink DSL customer since 2000 and, up until a couple of weeks ago, I was pretty much satisfied with their service. The DSL worked nearly all of the time. The only problem I had was when I had to talk to tech support. Earthlink used to have great tech support but now their tech ...