I ordered earthlink satellite thinking i was going to get really great service for my area. They came out and installed my satellite immediately. My service was slower than dial up. I called up cust svc. I spent 6 hrs on the phone being transferred from dept to dept with no resolution. We ran ...
On 8/14/07 I called Earthlink to cancel my e-mail account with them. I spoke to someone there who took my information and he gave me a confirmation # of 13069074. In Sept. Of 07 I received a bill from Bill Me Later of $21.00. I mailed a denial of payment along with my confirmation number.in ...
I signed up for combined Earthlink Internet and phone services last February for a guaranteed rate of $49.99 a year. I now have a new charge of $5.00 on my invoice for "Network Access Charge". After a very unsatisfying live chat in which I was informed that this fee is mandatory and that, ...
Earthlink is a nightmare telephone/internet service. I switched from Verizon to Earthlink thinking that I would get a better deal. The rep reassured me that they had quality service. Within the first week I had echoing on the line. The other parties could not hear me. Calls would constantly drop as ...
So in my ongoing search to get the most bang for my buck, last month I decide to say goodbye to SBC Yahoo and contract with earthlink for dsl and voip. The sales rep outlines the plans and I decide on one that will give me dsl, voip w/long distance for what I am paying now for dsl and home phone ...
For the past six months I have been trying to get incoming service on my home phone. I was asked to take the bundle service package, charged for it and it never worked. I called earthlink support over 100 times in the last six months, was transferred, bounced all over tech after tech and nothing. ...