In November of last year my boyfriend and I moved in together and were in search of a cable and Internet provider. Since we didn't have established credit most companies wanted a high deposit. My boyfriend found the number in the yellow pages for Earthlink. Since I had better credit than him, he ...
In April 08, I sent in a payment for April and May service. I included in my bill, the words "CANCEL MY SERVICE. CLOSE MY ACCOUNT". In June 08, I received my usual bill. (for june service). I called and spoke to a customer "service" rep. She said that I had received this bill in ...
Earthlink billed me for a service I never subscribed to (dial up service) via my verizon bill with out any request or permission. It took 6 weeks and an inordinate amount of time to get the account cancelled and they still wouldn't give me a refund for the repeated billing. What is more ...
I was looking for dsl internet service, that would work with my Win98se computer, which also did NOT have ethernet or a network interface card (NIC) i was assured by 'digital landing' an earthlink associate that earthlink would work, and that i would recieve wall filters as i only have wall phones ...
I called to set my dad up with internet service. They took the information and billed his credit card right away. First they tried to just turn on the box from there office and that did not work so they told us they would send someone out to look at the line. We missed 2 days of work waiting 2 ...
I hate Earthlink. During an upgrade they put a long distance phone number in for my dial up and replaced my local access number. $800 later in long distance charges I discovered the problem. I tried to go in to the latest and greatest version of Earthlink and edit back to my local access number and ...