After getting a brochure in the mail advertising phone and DSL service from Earthlink, I called and ordered service. Earthlink was unable to connect the phone & DSL service after 2 hours on the telephone with their Customer Service. There solution was for me to order cable service. I complied. ...
To Whom This May Concern: I have decided to Cancel my Internet Service and True Voice Service with your Company, Effective Wednesday October 11. The reason that made me finally give up on Earthlink and Schedule Cancellation of my account is due to an EXTREMELY RUDE Billing Department Supervisor ...
I tried earthlink for awhile. Maybe 10% of the time it worked i thought my comp was broke it was there connection it was down earthlink did not tell me till like 10 calls trying to fix my connection. I finally took it to the shop it was so messed up from all the differnt stuff earthlink had me try. ...
Earthlink is a dishonest company!!! They lie about their DSL Service quite frequently. It's because they dont provide DSL service at all in certain areas. It started when My Wife and I relocated just recently to the Houston Area. See wanted Internet Service in the new location where we lived. The ...
After I cancelled this internet provides account, they continued to take payments out of my bank account via debit card. They would not close the account. You could not cancel on line or you could not write to them, you had to call. Which you were put on hold for a long long time when they knew why ...
In April 05 I called to cancel my account with them. The service rep, spent the entire call trying to sell me another package, and making offers to retain me. I told him repeatedly that I wanted to cancel my account. Finally he seemed to get it, and I assumed it was a done deal. They billed me for ...