Called to cancel Earthlink dialup service because it didn't perform as expected. Was told by customer service rep that if I agreed to extend the service for one month for free as a backup to my new satellite ISP I would not have to pay the required cancellation fee. I agreed. Called back a month ...
Earthlink stole my money from my checking account. I was also billed to my credit card that I did authorize. When I asked for compensation for the time that it would take to get my money back, they said sorry we cannot do that. I wish that I could. I want to know how they got my checking account ...
In an internet chat exchange, Earthlink told me that their "PC Fine Tune" software was free, and asked if I wanted it, so I said yes. Then a month later, I got charged for it. They neglected to tell me that it was "free" for the first month only then I called them, and they ...
Four months ago I upgraded my Earthlink service from just regular DSL to DSL with Home Networking. Part of the deal was that I would buy a router from the ISP and they would give me a rebate. A few weeks after making the order and witht the router not arriving I contacted Earthlink via their Chat ...
I signed up for EarthLink when I moved into my new home. After further review, I realized that the service I signed up for was dial-up and not DSL service. I used the chat funtion on EarthLink's website to confirm that my service was Dial-Up and after the online rep confirmed that the service was ...
When earthlink buys a company, they bring on the employees of the bought company — along with this they require that any patents the employee had under his/her name magically become the property of earthlink @!!! @ preposterous! ...