I have tried for three months to cancel this service. I have not been able to talk to a human. I think that Earthlink"s customer service is amongst the worst I have ever encountered. ...
On Oct. 7 I discovered while looking over my Earthlink internet invoice a charge of 742.32 that had been taken from our checking account on Oct. 6th according to the invoice. I was not sure why I had this charge so I called Earthlink right away to find out why. The lady I spoke with told me that I ...
I tried Earthlink's wireless service they offered in Philadelphia. After I ordered the service, I had problems not being able to get access to the Internet or it taking FOREVER to load. I called Earthlink about five times about the issue and then canceled my service a few months after not bring ...
Bottom line: crappy internet service, incompetent customer service, and bogus charges that you are forced to pay if you care about your credit. I had Earthlink DSL and was paying with a credit card connected to my home equity line of credit. When housing prices declined, they lowered my credit ...
In March I ended by Earthlink as my company. I keep these things stop anything. Weeks later I discover that they're still receiving me 9.95 monthly for e-mail consumption that we haven't and DIDN'T wish to use. The Indian about the telephone stated that he might just credit me using the continues ...
Phone service from EarthLink was not working: dropped calls, calls where we could not hear caller, could not make calls to cell phones at all, echoes, noise. Tried their technical service help, escalated to next level, told that they had changed settings which would fix the problem, but no ...