In November of last year my boyfriend and I moved in together and were in search of a cable and Internet provider. Since we didn't have established credit most companies wanted a high deposit. My boyfriend found the number in the yellow pages for Earthlink. Since I had better credit than him, he ...
In April 08, I sent in a payment for April and May service. I included in my bill, the words "CANCEL MY SERVICE. CLOSE MY ACCOUNT". In June 08, I received my usual bill. (for june service). I called and spoke to a customer "service" rep. She said that I had received this bill in ...
Earthlink billed me for a service I never subscribed to (dial up service) via my verizon bill with out any request or permission. It took 6 weeks and an inordinate amount of time to get the account cancelled and they still wouldn't give me a refund for the repeated billing. What is more ...
I was an earthlink customer for seven years. This year, my DSL service went down and remained down for three weeks. I spent countless hours on the telephone, but customer and technical service were useless. I was ultimately told that I needed a new modem, which I had to pay for — this after three ...
I was looking for dsl internet service, that would work with my Win98se computer, which also did NOT have ethernet or a network interface card (NIC) i was assured by 'digital landing' an earthlink associate that earthlink would work, and that i would recieve wall filters as i only have wall phones ...
Signed up for DSL from Earthlink after many calls from telemarketers. Got all the hypes and promises, none of which came true. Basically, no service. They sent techs out to my house every week that performed the same tests over and over again. It would have been comical if it didn't happen to me. ...