I orderd DirecTv over the web. When I spoke to the customer service lady after it was installed it turned out I wasn't getting what I thought I signed up for.
She was VERY rude to say the least. When they began charging me full price after the initial discount ran out I called them up and asked them to just give me one of the more basic packages but even though she said yes it never changed. It took me almost an hour just to get that done. When the bill came I just didnt pay it. They suspended my service and then began sending me a bill for over 300.00 when it really should have been around 125.00. Finally I called the collection servce (allied interstate inc.) i settled with them for what I believed I owed. A month later I pull my credit report and there's a 195.00 collection account on my credit bureau report. I am in the middle of fighting these false charges on my credit report. I would try to avoid these scammers. I was promised service but all I got was one big headache and more.
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